If you want to add a tip after initially leaving no tip at all, the DoorDash app should prompt you to do so whenever you next open it. You do not need to reach out to customer service in this case.
DoorDash will offer you a refund or credit for a variety of issues, including your food arriving cold or items missing from your basket. You therefore shouldn’t take out these frustrations on a Dasher by attempting to decrease your initial tip for them.
DoorDash will offer you a refund or credit for a variety of issues, including your food arriving cold or items missing from your basket. You therefore shouldn’t take out these frustrations on a Dasher by attempting to decrease your initial tip for them.
If you had a particularly negative experience with your Dasher, you can also select Dasher Issue and describe your experience in detail.
If you are trying to lower your initial tip, DoorDash is likely to side with its drivers and keep your initial tip intact unless your experience was particularly extreme. Consider increasing your tip in recognition of excellent service from your Dasher!
If your request to decrease a tip is approved, you will receive that amount back in the form of a DoorDash credit.
DoorDash’s recommendations are determined by the order amount as well as the total distance your Dasher will have to travel. Orders within 30 minutes of your location will likely include a $1, $2, and $3 recommendation. While tipping is always optional, keep in mind that Dashers only make a few dollars per hour, and must cover their own gas and vehicular expenses. They receive 100% of your tip, so it can make a huge difference for them. [2] X Research source
DoorDash’s recommendations are determined by the order amount as well as the total distance your Dasher will have to travel. Orders within 30 minutes of your location will likely include a $1, $2, and $3 recommendation. While tipping is always optional, keep in mind that Dashers only make a few dollars per hour, and must cover their own gas and vehicular expenses. They receive 100% of your tip, so it can make a huge difference for them. [2] X Research source
If you choose not to leave a tip (by selecting “Other” and typing in zero), you will again be prompted to leave a tip after your order has been delivered. This reminder will remain until the next time you open the app. After receiving your order, if you want to adjust your tip for any reason, you will need to follow the steps for tipping after delivery.
If you choose not to leave a tip (by selecting “Other” and typing in zero), you will again be prompted to leave a tip after your order has been delivered. This reminder will remain until the next time you open the app. After receiving your order, if you want to adjust your tip for any reason, you will need to follow the steps for tipping after delivery.
